FAQ

Where do you ship?

We currently ship to India.

How long does delivery take?

Estimated delivery is usually 7–15 business days after processing, depending on the destination and carrier.

How can I track my order?

Tracking information is shared when it becomes available after shipment.

What should I do if my item arrives damaged or incorrect?

Please use the Contact page or reply to the order confirmation with your order number and photos or video of the issue.

Can I return a used wearable cooling product?

Used wearable cooling products may not be accepted for return unless they are defective.